Privacy Policy
Last updated: January 2026
Introduction
At Crowdtecho, we are committed to protecting your privacy and personal data. This policy describes how we collect, use and protect your information when you use our real estate crowdlending platform.
Data We Collect
We collect information you provide directly, including:
- Full name and contact details
- Email address
- Phone number
- Identification information for verification
- Financial data necessary for investments
- Transaction history on the platform
Use of Data
We use your personal data to:
- Manage your account and provide our services
- Process your investments and transactions
- Send you relevant information about projects
- Comply with legal and regulatory obligations
- Improve our services and your experience
- Communicate with you about your account
Data Protection
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. This includes data encryption, restricted access and regular security audits.
Your Rights
Under Ecuadorian data protection law, you have the right to:
- Access your personal data
- Rectify incorrect information
- Request deletion of your data
- Object to the processing of your data
- Data portability
- Withdraw your consent at any time
Third Parties
We do not sell or share your personal data with third parties for marketing purposes. We only share information with service providers who help us operate our platform, always under strict confidentiality agreements.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting obligations.
Contact
If you have questions about this privacy policy or how we handle your data, you can contact us at:
Email: privacy@crowdtecho.com
Dirección: Av. República del Salvador N34-127, Prisma Norte Building, Quito, Ecuador